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FAQ

Does the platform provide any safety training for visitors and contractors?

Yes! Once set up, it is simply a matter of entering email addresses into the system.

We have some content of our own. Is it possible to import SCORM, PDF, PPT, DOCX and other comon formats?

Yes! If you already have your own training materials, they can be easily imported into our LMS, whether SCORM, PDF, or PPT.

What electronic devices are supported?

All electronic devices are supported, including computers, tablets, and cell phones. Computers are recommended for the best user experience.

What web browser should I use?

The platform works best with current versions of Chrome, Firefox, or Edge. Older versions may not be supported.

Can I watch the safety training offline?

Not currently. You do not need high speed internet, however.

Do I need high-speed internet?

No. At lower internet speeds the video quality automatically adjusts.

Can the e-learning be easily customized?

Yes! The e-learning modules can easily be adapted to specific operational requirements. NOTE: In many companies, safety trainings based on operating instructions proved to be very effective.

Can my supervisor track the progress of individual learners?

Yes, progress can be tracked through our management system.

Is it possible to integrate feedback from our managers and occupational safety representatives?

Yes. Once set up, our moderated discussion enables users to ask questions. NOTE: In many companies, safety trainings based on operating instructions proved to be very effective.

Do users get a certificate upon completing the training courses?

If certificates are configured by your organization, users receive a certificate upon successful completion of the training courses. Certificates may be disabled by your organization, for example for data protection reasons

Is any software installation required?

No. The platform runs on a web browser.

Do users require any specific IT skill?

No. Completing our training course is very intuitive.

Can courses be taken without sound and / or by hearing impaired individuals?

Yes, our training courses can completed without sound and with subtitles.

Are online training courses an adequate substitute for on-site safety trainings?

No! Online training courses help to increase the safety awareness of employees and are an important component of modern occupational health and safety education. However, regular safety training must still be carried out. This includes but it is not limited to hands-on safety training (e.g., donning category III PPE).

Are integrations with HCM-Software, such as SuccessFactors, possible?

Yes. If required, it is possible to integrate the results in HCM-Software such as SuccessFactors. Please note there is a charge for such software integrations. Contact our customer service for more details.

Is there a free trial?

Yes, we offer a free trial. There is no obligation to buy.

Will this free trial automatically become a paid membership?

No! The demo is completely free.

How long can I use the demo account?

Three months. Contact us if you wish to extend or simply create a new one after it expires.

Can I open multiple demo accounts?

Yes, but please limit the total number of demo accounts to 5 per site.

Can I switch from the free demo account to a paid account easily?

The demo account is provided for individuals while the membership is provided for companies. However, the process is quite simple. Click here to subscribe.

I have submitted the subscription form. What happens next?

1) We will send you a quote. 2) If you accept the quote and pay the membership fee, we will configure the platform for you according to your requirements. Our customer support team will walk you through the entire process.

How long does it usually take to complete the entire registration process?

You will receive a quote within 1 - 2 business days. After we receive the membership fee, it usually takes 10 to 12 working days to complete the platform configurations.

Is there a 14-day money back guarantee?

Yes. For the memberships Office, Basic and Studio there is a 14-day money back guarantee. This means that you can withdraw from the purchase within 14 days and get your money back.

Are there any discounts or promotions available?

If you have a discount code, please mention it in the note section of the registration form.