TERMS OF USE

Effective date: 10.6. 2025

§ 1 GENERAL TERMS

(1) Welcome to FinishingX.de, further referred to as "website", "platform" or "our website", operated by FinishingX media, s.r.o., further referred to as "FinishingX", "we", "us", or "our". Information on FinishingX can be found under: https://finishingx.de/about. The content of our website is further referred to as "training", or "training material", "training course" or such. An organization or individual purchasing our product is further referred to as "Buyer", "you", "your", or "Customer". An individual using our website is referred to as "user". These terms of use are also referred to as "TOS" or "Terms of Use" or "this agreement".

(2) By using our website users as well as the Buyer agrees with our terms of use. If you do not agree to these Terms, please do not access our website.

(3) These terms of use apply exclusively. Unless explicitly stated in a written agreement signed by both parties, legally binding is only information stated in these Terms of use, and text designated on our website as Disclaimer or Safety Information.

(4) Our services are divided into e-Learning subscriptions for organisations (B2B) and general services such as webinars, which are available to both business (B2B) and individuals (B2C).

§ 2 CONTRACT CONCLUSION

(1) Payment of any invoice issued by us for services or products constitutes acceptance of these Terms of Use. This acceptance is equivalent to a signature.

(2) The contract begins with the conclusion of the purchase transaction, i.e. as soon as the customer receives access to the course content.

(3) Any prices, special deals, and descriptions presented on our website do not constitute binding offers and may be withdrawn or changed by FinishingX at any time before express acceptance of an purchase order.

(4) We cannot guarantee that all training courses will be available at the time of order. In the event that FinishingX cannot process or fulfill the order of the Buyer, it may reject the order without incurring liability. In such cases, FinishingX will inform the Buyer and refund any payments already made.

(5) FinishingX is entitled to block the Buyer's access to the Platform immediately after termination of the contract and to delete all customer data.

(6) Subscriptions 5-MONTHS- FREE, BASIC and STUDIO requires the Buyer to register at least five individual users.

§ 3 CONTRACT PERIOD

(1) The subscription period is 5 months and cannot be extended.

(2) The contract period depends on the customer's preferences and shall be specified in a separate agreement.

(3) The minimum subscription period is 6 months.

(4) The training courses must be used within two years of payment of the training fees at the latest. After this period, the right to participate expires without the right to a refund.

(5) The subscription period is 3 months and cannot be extended.

§ 4 SCOPE OF SERVICES AND WARANTY

(1) Our website is provided "as is" and "as available" without any warranty of any kind. We do not warrant that our website will operate in an uninterrupted or error-free manner, that is free of viruses or other harmful components. The use of the website is on Buyer's own risk. Any potential Buyer is provided with the opportunity to get a free demo account, allowing them to assess its quality and performance prior to making a purchase.

(2) The Services may have periods of unavailability for scheduled maintenance and non-scheduled downtimes. In such case, FinishingX has no obligation to provide any kind of compensation, support, or maintenance services.

(3) Our e-learning is available 24 hours a day, seven days a week, with an average website uptime of 97%.

5-MONTHS-FREE, BASIC and STUDIO subscriptions
The following additional provisions apply to the 5-MONTHS-FREE, BASIC and STUDIO subscriptions:

(4) BUSINESS-ONLY POLICY: The subscriptions 5-MONTHS-FREE, BASIC and STUDIO are intended solely for use by businesses and organizations. We do not conduct transactions with individuals or consumers. By accessing and using our website, you agree that you are representing a business or organization and have the authority to enter into transactions on behalf of that entity. Any individual who accesses or uses our website does so at their own risk and is solely responsible for any consequences or damages resulting from such use. We reserve the right to refuse service or terminate transactions with any user who does not meet our business-only policy requirements.

(5) Access to beta training course or product we grant only if the Buyer has an expert personell on site who can prove the accuracy of the training. We are not abligated to check whether this is the case, but have the right to do so. If during these checks comes out that the Buyer does not possess such expert personnel, we reserve the right to disapprove the access to the training course or product.

(6) We provide high quality templates, not occupational safety training courses. Therefore, when any certificates are issued, the Buyer is considered to be the issuer of the certificate. These certificates confirm that the user has attended at the training course and do not reflect the performance achieved.

(7) We reserve the right to check that our courses are being used in accordance with the law and, if this is not the case, to block the Buyer's access.

§ 5 CONTRACT TERMINATION

(1) Either party is entitled to terminate this agreement for good cause, provided that such cause exists. Non-use of the platform does not constitute grounds for termination.

(2) Cancellation must be made in writing.

5-MONTHS-FREE, BASIC and STUDIO subscriptions
The following additional provisions apply to the 5-MONTHS-FREE, BASIC and STUDIO subscriptions:

(3) The contract can be terminated without giving reasons for the first time at the end of the first six months after conclusion of the contract with a notice period of 6 weeks.

(4) After the end of the first six months after conclusion of the contract, the contract can be terminated at any time with a notice period of 3 months.

(5) In the event of termination, the participant shall only pay the portion of the remuneration corresponding to the value of the organizer's services during the term of the contract.

(6) Once the customer-specific configuration of the platform has been completed and the platform accesses have been set up, the service shall be deemed to have been provided in full. From this point in time, there is no entitlement to reimbursement of payments already made.

Webinars and advanced training programs
The following additional provisions apply:

(7) No refunds will be made in the event of cancellation.

§ 6 RIGHT OF WITHDRAWAL

(1) The Buyer has the right to withdraw from this contract within fourteen days without giving any reason.

(2) The period of withdrawal from the contract is fourteen days from the date of conclusion of the contract.

(3) To withdraw from the contract, the Buyer must inform FinishingX in writing (e.g. by email or post). Our online form can also be used for this purpose, but its use is not obligatory. In order to comply with the cancellation period, it is sufficient that the notification of the exercise of the right of cancellation is sent before the expiry of the cancellation period.

(4) Consequences of contract withdrawal: If the buyer cancels this contract, FinishingX must refund all payments it has received from the buyer immediately and at the latest within fourteen days from the day on which FinishingX receives notification of cancellation of this contract. The same means of payment used by the buyer in the original transaction will be used for the repayment, unless expressly agreed otherwise. Under no circumstances will the buyer be charged any fees for this repayment.

(5) Expiry of the right of cancellation: The right of cancellation expires in the case of a contract for the provision of services if the service has been provided in full and the performance of the service has only begun after the buyer has expressly agreed that FinishingX will begin with the service before the expiry of the withdrawal period and has confirmed his knowledge that he will lose his right of contract withdrawal upon complete fulfilment of the service.

§ 7 LIABILITY

(1) FinishingX and the authors cannot be held liable for any errors or their consequences to the Buyer or others. The liability is only limited to damages caused by gross negligence or willful misconduct.

(2) FinishingX's liability for any damages to the Buyer or any other party shall not exceed the amount paid by the Buyer.

(3) The training materials offered by FinishingX are provided for informational purposes only. It is possible that our training materials MAY NOT COMPLY WITH LOCAL LAWS, INTERNAL PROCEDURES OF THE BUYER'S COMPANY, OR SPECIFIC INDUSTRY/APPLICATION REQUIREMENTS. The Buyer should always seek advice from trained professionals and look for further sources of information.

(4) All users must have sufficient language and subject matter skills to understand the content presented in the training course. Misunderstanding the content may put users or others at serious risk. FinishingX does not guarantee the accuracy of translations from the original German version to any language. The use is at the Buyer's own risk.

(5) Although the Buyer may access our website outside of Germany, FinishingX's general legal obligations are valid only in Germany. FinishingX makes no warranty as to compliance of the platform's content with all applicable laws in the Buyer's jurisdiction. Outside of Germany, the use is at the Buyer's own risk. The Buyer is responsible evaluating of any possible risk and put appropriate precautions in place.

(6) Demo training courses are incomplete and must not be used as a substitute for actual safety trainings. Please note that these training courses are intended solely for advertising purposes. The information presented in these trainings are only a partial section of a comprehensive training program and may be easily misunderstood. In no event shall FinishingX be liable for indirect or consequential damages or lost profits.

(7) FinishingX does not provide support for product, process, or service that may be accessed through hypertext links on our website. Such links are provided solely for informational purposes only. Any use of these third-party sites is on Buyer's own risk, and FinishingX shall not be liable for any direct or consequential loss that may arise as a result of such use. FinishingX will take reasonable steps to ensure that any links provided do not lead to illegal or harmful content. The Buyer is responsible for evaluating whether these links could pose any risk.

(8) The Buyer must immediately report any damage or financial loss claims to FinishingX, no later than 2 months after the incident. Any claim made after the expiry of this period will be considered to be time-barred and therefore invalid, meaning that the Buyer will lose any right to financial compensation of any kind for such claims.

(9) The Buyer is obligated to ensure the accuracy and completeness of provided billing data, such as names and addresses. Should the data be proven incorrect, FinishingX holds no liability for damages or financial loss to the Buyer or third parties, as the liability insurance may not cover such damage.

(10) Any unauthorised use of our materials is strictly prohibited. Such actions may cause the materials to become outdated and the information to become invalid. As a result, FinishingX accepts no responsibility for any damage or financial loss suffered by the Buyer or third parties.

5-MONTHS-FREE, BASIC and STUDIO subscriptions
The following additional provisions apply to the 5-MONTHS-FREE, BASIC and STUDIO subscriptions:

(11) The training materials are presented in a template format. It is the Buyer's responsibility to make any necessary adjustments to the content before use. This should be done based on a risk assessment conducted by a competent person. The designated person assume overall responsibility for the content of the training material, as well as responsibility for carrying out a risk assessment and adapting the training courses. If no person is designated, the person who made the purchase shall be responsible.

(12) Before each use, the Buyer is responsible for verifying whether the training materials are correct, current, and applicable to their work environment and applicable law. FinishingX cannot verify whether this assessment has been completed or whether necessary changes have been made. FinishingX and the authors is not liable for any errors introduced by the Buyer and their consequences to the Buyer or others.

(13) Beta training courses may contain a higher number of errors as they are currently under development and in the beta-testing stage. The use of these training courses is at the Buyer's own risk. Before each use, the Buyer is responsible for verifying whether the training materials are up-to-date. This must be done based on a risk assessment conducted by the buyer. If the buyer does not have the necessary resources to conduct such a risk assessment, it is recommended to avoid beta training courses. FinishingX kindly asks the buyer to report any errors in the final training survey. FinishingX is responsible for clearly marking beta-training courses on the website.

(14) The purpose of the training materials is to improve safety awareness of the users. This training is NOT a substitute for practical exercises and on-site safety training that must be in line with the Buyer's workplace's risk assessment. It is the responsibility of the Buyer to communicate this information to all users. To perform occupational safety trainings, it is recommended that the Buyer hire qualified professionals in their field.

(15) The content of of the training materials has been simplified to explain complicated matters to a broader audience. The Buyer is responsible for verifying whether the training materials are sufficient for their audience.

(16) Enrollments to the training materials must be based on a risk assessment conducted by the Buyer to ensure that the information is appropriate for the task performed by the individuals in the workplace. The Buyer must review the training material and their respective course About Pages, paying special attention to the target audience, required knowledge, and safety advice communicated in the About Page. The Buyer is responsible for considering all these factors for enrollment of their users into our courses. Failing to do so may result in misunderstandings and errors. FinishingX and the authors cannot be held liable for any consequences to the Buyer or others.

(17) FinishingX commits to obtaining liability insurance covering a minimum of 400,000 Euros. The Buyer is responsible for reviewing the contract with the insurance company and notifying FinishingX of any inadequate coverage. If the Buyer does not identify insufficient coverage and a claim arises later that exceeds the coverage, the Buyer is accountable for any damages not covered by the insurance. It is possible to increase the insurance cover, but only at the buyer's request and at the buyer's expense.

(18) The training materials are specifically created to comply with national laws of Germany. This compliance is however restricted only to laws that are applicable throughout the entire country. The training materials may not comply with local German laws, regulations, or laws of other countries outside of Germany. It is the responsibility of the Buyer to verify whether this poses any risks to the users or others and take appropriate actions.

(19) It is the Buyer's responsibility to assess whether the use of our website by users with disabilities could pose a potential risk and, if necessary, to take appropriate precautions.

§ 8 COPYRIGHT

(1) © 2026 FinishingX. All rights reserved.

(2) All content of our website is protected by copyright law and may not be reproduced, distributed, or used without permission from the owner.

(3) Our training materials is supplied as part of a subscription. Any provided training materials may only to be used during a valid subscription period. Violations such a posting any content from the platform on the internet, may result in charges proportional to the development cost of the entire platform including website, legal cost, marketing cost and course development.

(4) The Buyer may not resell our training courses or make them available free of charge to third parties, particularly our competitors. Violations of this term may result in fees proportional to the development costs of the entire platform, including website, legal, marketing and course development.

§ 9 COMPLAIN PROCEDURE

(1) We take all complaints seriously and will work to address your concerns as quickly and fairly as possible. If you have a complaint regarding our website or services, please contact our customer service team by email at info@finishingX.de. Our team will work with you to address your concerns as quickly as possible. Please provide a detailed description of your complaint, including the nature of the issue, the date and time of the incident, and any other relevant details. Escalation: If you are not satisfied with the resolution of your complaint, or if no prompt response is received, please contact us on our postal address. It could be that your email ended up in a spam filter or was not processed properly.

(2) All disputes arising from or in connection with this Agreement shall be settled at the domicile of the respective defendant. The jurisdiction of FinishingX is 110 00, Prague, Czech Republic.

(3) Online Dispute Resolution: The EU Commission has provided a platform for online dispute resolution (OS). This platform can be accessed at the following link: https://ec.europa.eu/consumers/odr. Consumer dispute resolution. We are neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 10 ADDITIONAL TERMS

(1) If individual provisions of this contract are invalid or unenforceable or become invalid or unenforceable after the contract has been concluded, this shall not affect the validity of the rest of the contract. The invalid or unenforceable provision shall be replaced by a valid and enforceable provision whose effects most closely approximate the economic objective pursued by the contracting parties with the invalid or unenforceable provision. The above provisions shall apply analogously in the event that the contract proves to be void or incomplete.

(2) Users are only allowed to post content that aligns with our core business, occupational health and safety. Users are prohibited from posting content on our website that is not compliant with our core values, core business, and code of conduct. This includes, but is not limited to, content that is offensive, discriminatory, defamatory, fraudulent, or promotes illegal activities.

(3) FinishingX reserves the right to adjust, restrict, add or replace the content of courses as necessary.

(4) FinishingX reserves the right to modify these Terms of Use at any time by providing such revised terms to the Buyer or its representatives in the form of a info-email. The individual users shall not be informed by FinishingX. It is the responsibility of the Buyer to inform the users, if necessary. By continuing to use our website, the Buyer as well as the individual users acknowledge and agree with the revised terms and conditions.

(5a) If the Buyer is a business customer (B2B), the terms and conditions applicable to the 5-MONTHS-FREE subscription shall apply correspondingly to the SAFETY CULTURE 5-MONTHS-FREE subscription, unless otherwise explicitly stated.

(5b) If the Buyer is a consumer (B2C), the terms and conditions applicable to the 5-MONTHS-FREE subscription shall apply correspondingly to the SAFETY CULTURE 5-MONTHS-FREE subscription, unless otherwise explicitly stated. In such cases, however, the buyer retains all consumer rights under applicable law, including, but not limited to, the right of withdrawal under paragraph 6 of these Terms of Use.